Clean-up continues in wake of floods

Here’s the latest on the aftermath of last week’s floods and what’s being done to try to get the county back to some semblance of normality…
 
Roads
 
Tonnes of sand, silt and debris have been cleared from coast roads by Norfolk County Council as the clear up continues in the wake of last week’s storm surge.

The A149 at Salthouse is expected to reopen to traffic this evening, but there may be traffic control while the clean up is completed.

The B1159 Coast Road is likely to remain closed at Walcott until at least tomorrow evening to allow the removal of sand and debris to continue, and to assist householders in the salvage and clearance from their properties, and work on the power supply.

The A143 at Haddiscoe opened at 10am this morning (Mon) after subsiding flood water allowed the road to be checked and swept. This was followed at noon by the reopening of Blakeney Quay.

Recycling centres

All 20 of Norfolk County Council’s main recycling centres are open as normal and will accept unlimited amounts of household waste, including any that may be storm damaged.

Special arrangements have been made for the disposal of flood damaged household DIY materials. For the rest of December, householders who complete a DIY waste flood damage declaration will be able to dispose of damaged DIY materials without the usual limits or charges being applied. As normal, household waste can only be accepted from householders, not businesses.

People are advised to check with their district or borough council on arrangements for the collection of flood-damaged bulky items.

Norfolk Coast Path

Most of the 67km Norfolk Coast Path remains open to walkers, as do the vast majority of its linked circular walks, although there are some diversions in place. For up to date information go to the Norfolk Trails website at www.norfolk.gov.uk/trails, or follow them on Twitter @NorfolkTrails. Where path diversions are in place, the Environment Agency is urging people to heed closure signs, and not to walk on affected floodbanks.

Avoiding Rogue Traders

Norfolk County Council Trading Standards strongly urges people not to be rushed or pressured into accepting offers to repair damage caused by the floods, and has issued the following advice:

  • Before you organise any repairs, contact your insurance company. Some insurance companies may arrange approved traders to repair damage on your behalf, but if you organise your own repairs, check what will be covered
  • Avoid any cold callers that may turn up offering to carry out repairs
  • We always advise to use known reputable traders you have chosen yourself, or a member of the Norfolk County Council Trusted Trader scheme, who have all been checked by Trading Standards.
  • You can find a Norfolk Trusted Trader on our website http://www.norfolk.gov.uk/trustedtrader or by calling 0344 800 8020.
  • Ask traders to provide you with written contact details, and consider getting written quotes (not estimates) from at least three traders where possible. 
  • Keep back part of the cost until the repair job has been satisfactorily completed. This will provide an incentive for the trader to complete the job or put right any problems.

If you are aware of people cold calling at properties offering to do repairs or should contact Norfolk Police’s Operation RADAR on 101. If you need further advice contact our partners the Citizens Advice consumer service on 08454 04 05 06.

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